We’re delighted to have you with us at CLICK-365! To ensure a smooth and transparent experience, we invite you to review our Pricing Policy. This document outlines the details of our subscription options and billing practices. We encourage you to read through it thoroughly so you can fully understand our offerings before making any decisions. Should you have any questions, our team is here to assist you every step of the way. Thank you for choosing CLICK!

1. Subscription Packages

Our SaaS software is offered through a variety of subscription packages designed to cater to different business needs. Customers can choose from monthly, quarterly, or annual subscription plans. Each package includes a set of features and services tailored to meet specific requirements, ensuring that businesses can select the plan that best aligns with their operational needs and budget.

2. Customizable Plans

We understand that each business has unique requirements. Therefore, we offer customizable plans that allow clients to tailor the subscription package according to their specific needs. Clients can contact our sales team to discuss their requirements and receive a customized plan that includes the features and support they need.

3. Automated Renewal and Billing

Subscriptions are set up on an automatic renewal basis. Once a customer subscribes to a package, the subscription fee will be automatically deducted from their account at the start of each billing cycle (monthly, quarterly, or annually). This ensures uninterrupted access to our software and services.

4. Billing Cycles

Customers have the option to select their preferred billing cycle—monthly, quarterly, or annually. The selected billing cycle will determine how often the subscription fee is deducted. For example, if a customer selects an annual plan, the subscription fee will be deducted once every year, while a monthly plan will result in a deduction every month.

5. Refund Policy

Once a subscription fee has been deducted, it is non-refundable. This policy ensures that resources and services are allocated and provided based on the subscription plan chosen by the customer. Customers are advised to review their subscription plans carefully before completing the purchase to avoid any issues.

6. Plan Upgrades and Downgrades

Customers may request to upgrade or downgrade their subscription plans at any time. Upgrades will take effect immediately, and the billing will be adjusted according to the new plan. Downgrades will be processed at the end of the current billing cycle, and the new billing amount will apply from the next cycle.

7. Cancellation Policy

Customers may cancel their subscription at any time. However, cancellation requests must be made before the next billing cycle begins to avoid further charges. If a subscription is canceled, the customer will retain access to the software and services until the end of the current billing period.

8. Payment Methods

We accept a range of payment methods, including credit/debit cards, net banking, and other online payment options. For international customers, we also offer payment through globally recognized payment gateways to ensure a smooth transaction experience.

9. Tax and Additional Charges

Subscription fees are exclusive of applicable taxes. Taxes and additional charges, if any, will be added to the subscription fee based on the customer’s location and local regulations. Customers will see the total amount, including taxes, before completing the payment process.

10. Access and Usage

Upon successful payment, customers will gain access to the subscribed software and services. The subscription fee covers the use of the features included in the chosen plan. Any additional features or services not included in the package will require a separate payment or subscription.

11. Account Management

Customers can manage their subscriptions through their account dashboard. This includes viewing billing history, updating payment methods, and making changes to their subscription plan. Any changes to the subscription plan or billing information should be updated promptly to avoid service disruptions.

12. Support and Assistance

Our customer support team is available to assist with any questions or issues related to subscription management, billing, or usage of our software. Customers can contact support via email, phone, or through our online helpdesk for prompt resolution of any concerns.

This detailed pricing policy ensures transparency and clarity regarding our subscription model, billing practices, and customer responsibilities. We strive to provide a seamless and satisfactory experience for all our clients, both in India and internationally.